About Us
We are ARTELUCE, a brand of alineled, a global leader in LED lighting solutions. We have been in the LED industry since 2010 and have established ourselves as a trusted and innovative partner for our customers. Our focus at ARTELUCE remains on R&D. Our R&D department independently develops ODM designs and verifies and develops OEM designs received from customers and converts such designs into deliverable products by improving the designs, recommending suitable raw materials, and testing of trial products. Arteluce has a range of products under its umbrella and has developed solutions for commercial, industrial, and residential applications. We have a fully-integrated manufacturing infrastructure that can produce LED products, hardware solutions, and customised components. Our strong belief in quality has been demonstrated by quality standard certifications like ISO 9001, ISO 14001. We are a firm believer in the proverb “Quality Always Wins”. We aim to provide quality products and customer experience through innovation, design, focus on customers, and continuous improvements.
MISSION
To deliver superior products and services that meet the needs and expectations of our customers, while adhering to the highest standards of quality, safety, and ethics.
VISSION
To be a preferred manufacturing and solutions provider of Lighting, Energy-efficient Products in the global marketplace.
OUR VALUES
We are guided by the following core values in our business:
– *Customer-centric*: We put our customers first and strive to understand their requirements and preferences. We offer customised solutions and after-sales support to ensure customer satisfaction and loyalty.
– *Skilled staff*: We have a team of skilled and experienced staff who are passionate about their work and committed to excellence. We provide them with continuous training and development opportunities to enhance their knowledge and skills.
– *Best service*: We provide best-in-class service to our customers, from design and production to delivery and installation. We use advanced technology and equipment to ensure high performance and reliability of our products. We also follow strict quality control and testing procedures to ensure compliance with industry standards and regulations.
– *Online system*: We have a user-friendly and secure online system that enables our customers to place orders, track shipments, make payments, and access product information anytime and anywhere. We also use online platforms to communicate with our customers and provide feedback and suggestions.
